This is a public announcement to keep you guys up-to-date with what’s going on with Instagram. We will update this post as new information surfaces.
A lot of people have been messaging us and we have seen a wave of scary Insta Stories.
People have reported that a lot of photos in their feed (and sometimes ALL of their photos) have disappeared. Deleted. Gone.
We have also seen some Instagram accounts (not just photos – accounts) disappearing, and reappearing 30 minutes later… or not reappearing at all (yet).
Is Instagram deleting photos and accounts?
This is what we know:
- Are Instagram accounts being hacked
- Instagram deleted photos?
- Accounts disappeared… and reappeared?
- What should you do? Wait or contact Instagram?
- This has happened before
- Cleaning up explained
- New updates coming soon (ft. the backend system)
1. Are Instagram accounts being hacked?
Instagram released this announcement a couple of days ago:
We do not believe Instagram accounts have been hacked.
However as a measure of precaution, it is a good idea to activate the Two-Factor identification. The Two-Factor identification can be found in your Instagram settings. You will be asked to provide your phone number.
A lot of people reported that their photos were back after submitting their phone number and login in again.
2. Instagram deleted your photos?
Photos have disappeared from people’s feed. Some people lost a couple of photos. Others lost a whole month of photos (like the month of May). Other people have lost all their photos, like Lois @tuckamoorwildcrafts:
Will the photos reappear?
The majority of people got their photos back within a couple of hours.
Unfortunately some people are still waiting. If you are one of those waiting, please let us know in the comments if/when your photos are back to normal and how you solved the issue.
3. Your account disappeared… and reappeared?
Instagram accounts disappear. Some accounts are not searchable anymore – as if they never existed.
Other accounts are still searchable but completely “empty”, like this:
Will the account reappear? Will it be reactivated?
Some people have been very lucky and their account was reactivated 30 minutes to a couple of hours later, just like @woofandwalls. So if this happens to you, please be patient.
Other people have been less lucky. Their account is nowhere to be found. For example, one of our Preview users reported that he contacted Instagram. Unfortunately, the company told him that his account “does not exist” anymore.
Has he lost all his photos and account? We will have to wait and see. We will keep you posted.
4. What should you do? Wait or contact Instagram?
At this stage it seems like photos and accounts are automatically reappearing.
- You could wait for a little and see when your photos will reappear
- Turn on the Two-Factor identification and log back in your account
- If you have been waiting for more than a couple of days, try contacting Instagram
5. This has happened before
This is not the first time that this has happened.
The same thing happened back in 2015 and in February this year (2017).
This could well be another (annoying) phase. Hold on tight.
6. Cleaning up: it could be a glitch
We all know that Instagram has been cleaning up its platform this year (2017).
It all started with Instagram shutting down bots and automated apps or websites. As you know, Instagram does not allow anyone to use automated tools. It is against their Policy and can get your account in trouble. We’ve discussed this in great details here.
Careful: Not all Instagram tools are bad. For example, you can still use Instagram scheduling apps, as long as you are receiving a notification when it is time to post and you are the one who is posting. Instagram does not allow apps or websites that automatically post for you. So you are safe if you are using a scheduling app like Preview App.
If you’re new around here, I suggest you check out this article to learn how to know if an Instagram tool is approved by Instagram (and therefore safe to use).
Moral of the story: Do not use automated tools or tools that are not following Instagram’s Policy. If you have used an app or website that was not following Instagram’s Policy:
- Change your Instagram password now
- Disconnect the app or website from your Instagram account
Instagram could be cleaning up once again, impacting those who have used these kind of tools in the past or at the moment.
7. New updates coming soon?
There are 2 sorts of updates that could be coming up:
1. New features that we can see
Instagram is about to roll out more features very soon including the comment threads, portrait and landscape photos in your carousel photo album, and bringing Insta Stories to the Web.
All these new features can shake up our account while things are being updated.
2. The backend system that we cannot see
Instagram could also be updating its backend. Which could cause occasional glitches – such as having all our photos deleted temporarily.
For example, Instagram could be transferring its database. This could cause photos and accounts to disappear and reappear.
Have your Instagram photos been deleted? Or your account deactivated?
Share your experience with everyone in the comments below. Help each other out.
How long did it take you to get your account back to normal? What helped you get your account or photos back? Or are you still waiting for a fix?
Special shoutout to our Preview App community who has been sharing their experience with us on Instagram!
Hey, I saw this new post from the shadowban post I commented on. For the screenshots of “user not found”, that’s what happens while Instagram is waiting for you to verify your phone number. When the app was forcing me to verify, I was a little concerned so I tried looking through a browser. The window I was logged in on was also forcing verification. I tried through an incognito window, and saw my account was gone–total panic, and YES they immediately got my phone number after that.
A little later, I noticed that someone had unfollowed me and it was someone who surprised me, so I looked at his account and it was gone. I just figured he’d closed his account. But later it was back online and he was still following me. When I asked on reddit about this, one of the responders said he’d noticed several of his followers were briefly “not found.” So my follower had simply gone through the same issue I had.
Some people have said they weren’t able to verify, either because they never received the SMS code or had trouble entering it, so this “not found” period might continue for longer than it did for me.
Thanks for sharing with everyone here. Same happened to me. I saw lots of people’s accounts not “existing” anymore, but reappearing after 20 minutes. Have you seen other people’s comments above? Some people still don’t have their account back. It has been 3 weeks. Is your account completely back to normal now?
Yes. I really don’t know if anything I did helped–deleting hashtags, logging off for 3 days, etc. It seems basically it was a time-out period of 2 weeks, as a lot of other people who were banned on the same date seem to have gotten their hashtags back after 2 weeks as well.
Unfortunately I can’t call my account “completely” normal…two weeks of shadowban has had a lasting effect, but it’s too early to call it permanent. I’m getting about 2/3 the amount of likes that I was getting consistently until a couple weeks before the ban. During THAT period it had started getting a little less certain how much engagement I’d get, but still more than now. Then of course when the shadowban came, it felt like I was even being hidden from followers. I still often feel like that since it was lifted!
Hey, I de-activated my Instagram just over a week ago today and tried to log in with my username. My password was incorrect and also had the feature to log in via Facebook (which also didn’t work) Instagram is still activated on my Facebook. So what I did was went onto a computer and re-set my password with my username and it sent the link to my email address (all great) when i then typed my new password with my username it came up 2 different times stating 1: Username doesn’t exist & 2: Instagram cannot log you it this time, please try again soon….
I’m very confused on whats happened as I occasionaly de-activate Instagram to have a breather from it, but needed to log back in to get a picture that is only on my account and now I can’t. Any help will be greatly received
Thanks
I have the same problem. I deactivated a few months ago, tried to log back with no luck.
The user name is not found but it recognises my email and sends an email to reset my password!
Is being shadowbanned part of this drama? IG asked me to reverify my phone number a few days ago, I did, and was instantly shadowbanned. I don’t use any third-party apps, don’t put hashtags in the comments, or anything else we’re not supposed to. I have no idea why this happened.
The shadowban seems to have happened to everyone at the same time. Have been asking on Twitter & Reddit & Facebook as well. September 2nd, Saturday, forced to verify phone number & immediately shadowbanned.
How bizarre. I am completely banned from using hashtags. Just wow.
Did you ever use an app that did automated following, liking, posting etc? Even if it was 1 or 2 years ago?
No, I never used anything like that.
Hello,
Did your account go back to normal?
Like Nancy said, the shadowban happened to almost everyone. I was monitoring my hashtags constantly and as soon as I saw that my post didn’t show up in the hashtag results, I deleted them all from my post.
It seems that this time it might not be directly related to the “shadowban” drama. Something might have gone wrong in their system – maybe as they released new updates? Let us know if you manage to get your account back to normal.
I wouldn’t turn-on the 2-step verification because it doesn’t work. I just turned it on and took my old phone to log-in and see if it’s working. The code they sent didn’t work, in just a few second it expired! I requested a new code and again, I got a meesage that it’s not working and that it expired. Then I used the codes they give us through the app (the one we have to screenshot) and again, not a single code worked!
In case you log-out of your account and have this option turned on, chances are you won’t be able to log-in again!
Waow! Thanks for sharing this with everyone. We received messages from some of our Preview App users and the 2-step verification worked for them instantly. It seems to be random at this point. Is your account back to normal now?
I have lost about 30 photos and I am pretty upset about it. I noticed yesterday, and they have yet to come back…
Over 30 of my posts
disappeared too a couple of weeks ago. I also don’t have any bots, inappropriate pics or deactivated my account. It was random. I tried to contact Instagram but I still didn’t get a reply and it’s so frustrating. I want my pictures back too. I wish they would respond 🙁
Something might have gone wrong with their system 🙁 Let us know if you get your photos back. Are you still able to post as usual? Or has your account been “shadowbanned” as well?
A lot of our Preview users said that they lost many photos too but that they came back after a couple of days. Is your account back to normal now? Or are you still missing photos?
Hey, thanks you so much for these very helpful articles about all of the IG problems recently. My client’s account has been shadow banned since the last week of August off and on. We don’t do any of the things that should get us banned. It seems to be related to hashtags, but I can’t be sure. Is the mere fact that I’m also logged into her account a trigger? Also, any tips on using two-factor login when I don’t have her phone nearby?
I just checked, and she emailed me that they forced her to log in on September 3. This hasn’t happened on my devices. Hmm…
Hello, I’m just seeing this now. On 9/1 I lost my account. I was disabled and 3 weeks later I am no closer to getting it back and still have no answers. I request help daily. I lost 5 years of memories and hard work. I ran a yoga / fitness account. I posted daily yoga flows, hosted challenges and lots of fitness drills. I am in a group chat with many in my same situation. Some have got their accounts back. Some of us have not. I had 81k followers. I am still trying everything I can to get it back. Some are saying this is because of music but I don’t know what to believe.
I lost photos and videos of babies growing up, my whole 2nd pregnancy, my whole yoga journey/progress and like I said, countless workouts for myself and others to reference.This has been a really difficult experience for all of us as we poured
our hearts and souls into our accounts to inspire people. Sounds dramatic but I lost so much that day.
Me, too. I’m an author and used my account for book-related posts. Just discovered that it was deleted today. I never posted anything that I shouldn’t have and never spammed or did anything I shouldn’t. I’m completely pissed.
I’m so sorry this happened to you too. Do you remember doing something different? For example: Did you switch to a business account? Or did you not post for a very long time?
I’m so sorry. It’s not right that they can get away this and not offer any assistance. I’m still trying daily to get help and not getting anywhere.
This happend to.me too. I had 42K and I am still trying to get my account back. All I.know is that someone reported me because of music in my videos. So sad, I want it back!!!.
Hello Natasha, it doesn’t sound dramatic at all. 5 years of family memories is a lot and I can tell how much love and care you poured into your Instagram page. I’m so sorry this happened to you.
Unfortunately at this stage I’m not sure what advice I can give you. A lot of our Preview users reported that their photos / accounts were back after 2 days. You’re the first one I hear who has lost her whole account and still doesn’t have it back.
May I ask 2 questions?
1. Have you ever used some sort of automation tool in the past? (even if it was years ago) Like follow/unfollow bots, auto-scheduler, automated likes/comments. No shame in that. We’re just trying to understand what could trigger Instagram to disable accounts all of a sudden – or if it’s just a bug.
2. Did you switch to a business profile?
Thank you of understanding. There are quite a few of us that are still trying to get our accounts back. I never use anything like that. I did change mine to a business account earlier this year or maybe it was just a few months back. Like I said some people are saying it might have to do with violating copy written music but I know tons of accounts that also use music. And why would some get their accounts back and some not? So many questions. It’s all so bizarre and troubling.
So strange. Something might have gone wrong in their system. Why would they punish us all of a sudden, without any notification or press release, for copyright music? We’ll keep you updated if we find out more. Please keep in touch too if you find out more information and if your account gets back to normal.
Exactly. None of it makes sense and they aren’t answering us so makes me think that they are hiding something. Will keep you updated and told my chat group to leave comments here on their similar stories as well. Thanks!
Same as all above but when searching Instagram I found my logo and account being used by chaedancy. I see all of my posts but with this username!
This is what has happened to my account. Someone has hacked my acocunt changed name and password, so its my account with someone elses name, and i can’t seem to find any help.
I just discovered this morning that my Instagram account was completely deleted. It’s not my main account, but an account specifically for a book I had published last year (I’m an author). I rarely used the account, so never spammed anyone, didn’t post anything x-rated or controversial – just used it for book-related posts. I had to go back in and re-start my account all over again. I was able to get my username back, which proves that they definitely just deleted the whole thing. I tried reaching out to them, but know I’ll never hear back. YEARS worth of followers, posts and information GONE. With no warning or explanation. Pissed doesn’t even begin to define how I’m feeling right now.
That’s terrible. So sorry this happened to you. Have you been able to get back any photos or your whole account since then? Or did you start from scratch? Any words from Instagram?
All my pictures are gone. My account completely gone. When I try to login it says my account is disabled for violating terms. I try to fill in the form that it was a mistake. Then it tells me my account name is incorrect.
Photography is my hobby and all I do is share my pictures on my Instagram page. All the images I took of my models are gone from their page too.
I don’t know what to do really.
Please help me.
My accoumt name is harrysingh.4749
I’m a new user. I temporarily disabled my account 2 days ago. BIG MISTAKE ! Now it won’t let me log back in and keeps telling me my username is incorrect. But I checked and it’s definitely the right one. I tried changing my password twice thinking it might help but nope. The worst part is Instagram seems to recognize my e-mail because they used it to send me the link to change the password. However, when I tried logging in with this same e-mail, it doesn’t work ! It’s like my account just vanished. So frustrating !!! If I ever do manage to get my account back I will be closing it for good !
I’ve been trying to post a photo here and there here for the last stay few days but the photos keep disappearing! It’s like I can’t post any new photos! I don’t put in any captions or hashtags so I have no idea what’s going on. I’ve reset my password a couple of times and I’ve just done the two step verification just to see if that’ll do anything. So frustrating!
2/3 of my pictures were gone this morning.. after being asked to type in a verification code sent to my phone, which I did. At first it seems that the photos remaining are those with over 300 likes, but although the majority are, a couple are under, so no. of likes don’t seem to be the determining factor of what pics stay. PS I don’t have that many followers and likes to begin with, thus I have no idea why this is happening to my account, but I do think maybe it has something to do with me actively reaching out and following over hundreds of other accounts yesterday, yet I was unaware that following other accounts would also raise an alarm???
Another thing is all my drafted posts have been deleted as well… I have a habit of editing photos and drafting posts when I can so I have lots of options to post… now hours of work are gone 🙁
Reported to insta… and waiting patiently for miracles to happen… what can I do?
Hi Iris ! Sorry about your problem. How did you manage to contact Insta and report it to them ? I’m a new user and I temporarily disabled my account 3 days ago. They told me I could simply log back in when I wanted to reactivate it but it’s not working ! I checked my username and it’s the right one. I also tried changing my password and other things but it’s useless. It’s like my account has vanished ! I wish Instagram would get their act together. Apparently, stuff like this has been going on for a couple years and they still haven’t fixed it. Hope you get your pics back !
Thanks, as I searched online, Insta is almost impossible to “contact”, the only way is report problem through their app, which never gets any response. Last time my other account got banned from sending msgs and i reported, nothing happened, then my friends pointed me to twitter and even fb msgs, did all that, no response. It just got back to normal after 24 hours… I’m hoping this time it will recover after a day too.. 🙁
Sorry can’t help, but if anyone out there knows how to REALLY “CONTACT” insta, please share!
Hey Guys, some updates, my photos reappeared 2 days after the above msg! No reply whatsoever from Insta, I’m guessing it’s pure luck >< but I did turn OFF the 2-way authentication, because the trigger for the lost of my photos was Insta asking me to verify the account.
Thanks for letting us know! So glad all went back to normal for you.
@Alexandra 5 days ago all my pics and highlights disappeared from my profile. After 5 minutes I had one highlight and 3 posts. On Friday all highlights and 128 pics from 132 came back. I see 4 disappeared photos in my notifications, I can click on links to my hidden photos, people can like or comment. I marked my boyfriend on my hidden photo and we can see it on his profile, but not on mine. Can you do something to help me? I wrote many messages and I “reported problem” in their app, but I still have not all of my posts. It’s very important for me, so let me know what should I do to get my photos back.
Hi Iris. It is exactly what happened to me last night! I’ve been asked my phone number to verify my account, I did that, and voila, all my feeds and stories are gone! What should I do? It’s so sad
did your pictures ever appear again? mine did the same yesterday and pics still aren’t back
I woke up this morning with my account @misshorrormodel gone…never violated any of Instagram’s rules. I don’t know how long ago it happened but it’s been 5 hours since I woke up and still no account…some people get the message that the user isn’t found but when I want to log in it says there is no account name on my phone number, name or email address. I do have the two eay identification.
Hello Ivana, I’ve just seen your comment. That is so strange that it couldn’t find your account name. Have you been able to get your account back since then?
I just lost some of my photos. They just disappeared. I have no idea what to do? 🙁
Hello Gal! So sorry this happened to you too! 🙁 It seems to be a big Instagram bug. Nobody really knows what’s going on. For some people the photos and accounts reappear within 2 days. You can try to turn on the “two-factor authentication” – it worked for some people. I wish I could give you more guidance. I’ll keep you posted if we have any news.
Let us know if you managed to get your photos back and how you got them back.
Please help , some people reported my ig account on purpose and when i searched it gave me ‘user not found’ and sending any msgs gives me ‘failed to send’ … can someone please tell me what does it mean and how to get it back
Hi! I deactivated my account on instagram. And after a few hours I reactivate it again. But all my photos are gone. What happened? I wait but it’s already a day but nothing changed. Thanks. I contacted instagram thru report problem but till now still no response.
Hi Maricor, I have the same problem today! Did you ever get it fixed? or is it lost forever. I’m so sad.
I’m so sorry this happened to you too 🙁
Did you deactivated and reactivated your account too? Is that how it happened to you too?
Yeah, and when I reactivated it everything was gone. 0 pics. I regret deactivating it. 🙁
Hello! That’s so strange. I think it’s the 5th time this year something like that happens on Instagram. Unfortunately no one really knows what’s going on. It could be a big bug, especially if they are changing their back-end system.
Have you heard back from Instagram since then? Did you get your photos back?
This happened to me too! I’m not sure what to do but I messaged them on facebook and through their contact e-mail.
Sadly I fear that Instagram has deleted my account or at least erased every single one of my pictures. The app has been having some problems since Friday when people weren´t able to log in to their accounts, post pictures or even like other people´s publications. The problem seemed to have been solved on Saturday, but even though people logged in they were still being asked to verify their accounts and every time they did it, Instagram logged them out. I try accessing the app through Facebook but then something happened : all of my pics had disappeared, I had already posted more than 1000 pictures and more than 1000 followers and now it´s all gone.I sent an email to [email protected] and the reply I got was that that email address no longer existed so I should report the incident to Facebook instead but that doesn´t seem to work either. I have posted a complaint on their Facebook page and they completely ignored it. I know that it is not the end of the world and that there are worst things happening, but it´s kinda sad to see things like this happening, and no one comes forward and assumes some sort of responsibility.
That’s so strange that this issue is happening – and super scary because no one knows what really triggers it. Have you been able to recover your account?
May I ask you some questions? We’re trying to figure out what’s happening.
– Did you temporarily disable your account before you ran into this problem?
– What type of photos were you posting on Instagram?
– What type of hashtags were you using? (for example, did you use any #likeforlike, #followforfollow, or any “spammy” or banned hashtags?)
Yes Yesterday i deactivated my account for a reason but after that 2-3hrs i tried to reactivate it but actually it was not reactivating. I tried many times but after 12am it got opened. The shocking part was that my all pictures were deleted from my profile. So can you explain how did this happen and now that to do?
Same thing happened to me. It’s been 5 days and I am still waiting. Did your posts come back?
It’s been 6 months, and my posts still doesnt return. I just deactivated and reactivated, and then i lost my pictures AGAIN. so it’s the second time i lost my pictures!!!!
One week ago i deactivated my ig account. But then after hours i recovered it again. And today i just found out that i lost one of my pics on instagram. ONLY ONE, that’s why i did not realized it any sooner. But i swear to god, there is no way i deleted the photo. The photo meant a lot to me, it’s the pic of me and my son on our vacation to the great wall of china.
Hi. I’ve recently lost all my Instagram photos. They desapeard yesterday I’ve tried contacting Instagram but they are not answering. I need some help please
Hello Ben! The best thing you can do is contact Instagram. Some people said they turned on the two-factor authentication (in their Instagram settings) and it worked. Others say don’t turn on the two-factor authentication. It’s really hard to know what’s going on at the moment.
Were you able to get your photos back?
Do you remember what photo you posted before you lost all your Instagram photos?
And also, what hashtags do you usually use?
We’re trying to figure out what is triggering that issue.
My last post disappeared from Instagram without any reason, how can I get it back with the same likes and comments?
Hello Eliana! I’m so sorry this happened to you too. Nobody is sure what triggers this issue. Instagram has not released any statement yet. We’re trying to figure out what’s happening.
For some people, the photos reappear after a couple of days. Sometimes they just do not reappear (for unknown reasons, or because the posts seemed to have violated Instagram’s policy).
Do you remember what photo you posted before your photo disappeared?
Also, what hashtags did you use?
My business instagram page was disabled and now does not exist. I recieved a message on Saturday saying a post had violated the terms. It was a post of one of my handbags I sell with a face cream product in the photo (taken by myself). Not sure if this was reported by the brand, or if this is a hack or bug? I have reported it to instagram but not receiving much joy or response. It is day 3 and I am puzzled as to what to do next…
I’m so sorry this happened to your business page! I can imagine how frustrated you must be. Were you able to get your Instagram page back?
One quick question: what hashtags did you use on that photo?
We’re trying to figure out what could trigger this issue.
No the page appears to be gone forever! No response form instagram except links to their terms page over and over. I even contacted the skincare company who actually wrote back immediately and said they never report tags on their products so it wasn’t that. I have heard it might be the hashtags. I normally just put bags, wovenbags, handmade bags,summer, style, etc. However I may have put the facecream as a hashtag?
My instagram account is deleted! Gone! I would get emails every other day telling me to change my password per my request. I never requested that. I emailed Instagram to alert them of this glitch, yet the problem persisted. One day I could no longer get in my account. I tried to contact Instagram yet again but could not reach anyone so I researched online. Still no luck. This was a business account & I had quite a following! So I tried to start again but it said my name was in use. Strange I was still getting updates from my old account that I could no longer access. Now it does not show up at all. I have a new account but never really use it. I mean what if it happens again? It took me lots of time to build that account, I even have it listed on my business cards! I am so so pissed! No help or explanation from Instagram. I never to my knowledge violated any terms but getting these strange emails everyday must mean my account was hacked or something. It has been many months since this happened so I know it is next to impossible to hold out any hope of seeing my original account again.
I have today (27/11/17) gone to get some fridge magnets printed form my Instagram account as a Christmas present and have noticed that quite a few of the photos I planned to get printed (2016 family holiday, a family party and a few others) have gone missing.
Has anyone got to the bottom of why this has happened and how to get them back?
I wish we had an answer. Something is going on with Instagram and nobody really knows what is triggering photos and accounts to disappear. It seems you’re sharing photos of your family and events. So your content might not be an issue.
Can I ask you a couple of questions? We’re trying to get to the bottom of this.
– Do you use any hashtags? If so, what hashtags do you think you’ve used for the photos that have gone missing?
– How often do you post on Instagram?
Hi Alexandra
I do use hashtags more often than not. Some of the photos which are missing would of had hashtags and other probably wouldn’t.
I post on Instagram reasonably frequently – at least 1 a week, often more.
The images that are missing aren’t from a small date range.
I just noticed that almost 100 of my posts are missing. This is so frustrating. What can I do ? Already reported it, I really hope I can get my posts back
This just happened to my acccount. I assume your app is the cause of this. I need a refund.
This just happened to my account. I assume your app is the cause of this. I need a refund.
I deactivated my account and reactivated it recently to find all of my photos had been deleted. It’s absolutely devastating. I’ve been reporting the issue incessantly to no avail. I’m terrible at losing my phone (and never bothered to figure out iCloud) so Instagram has been one way I’ve been able to keep photos of memories over the years. Has anyone else had this issue and got it resolved? Please help!
Have your photos returned? The exact same thing happened to me. Its been 5 days now and nothing has returned.
My photo hasn’t come back for 3 days since it disappeared its a bit frustrating
That’s so strange that it’s happening again. May I ask a few questions? Did you do anything differently? Did you switch to a business account? What type of hashtags are you usually using? And how often do you post on Instagram? I’m trying to figure out what could cause this.
Same as all above but when searching Instagram I found my logo and account being used by chaedancy. I see all of my posts but with this username! Have to see what happen. Plus I’m getting strange phone calls and texts to my phone.
Yesterday i deactivated my account for a reason but after that 2-3hrs i tried to reactivate it but actually it was not reactivating. I tried many times but after 12am it got opened. The shocking part was that my all pictures were deleted from my profile. So can you explain how did this happen and now that to do? https://uploads.disquscdn.com/images/b62e9b2bcf52a3a6b6abe88ce5a70d1eaad569ed8be256de5656388c5e1ffd79.jpg https://uploads.disquscdn.com/images/2b96f2731c1809e94a8096d74b57ae59cbe34ac9940255482f825d270b869dc2.jpg
Hey!
I am facing the same issue. I made a account for a new startup and I had 56 posts and two main hashtags that I created and have been using but today I only have 46 posts, where’d my 10 posts go? Got deleted or what? Secondly, the hashtags that I was using #gofluence #gofluenceinfluencers both had 56 posts now when I use this hashtags it says 0 posts. What should I do? I reported the issues through Instagram app “report an issue” no help so far. Should I email them? Or wait for a few days? It’s teally frustrating!
Hello! Delete these hashtags. Maybe they have caused some issue with Instagram. Some other people were saying that their posts didn’t show up when they’re using brand new hashtags they create. I’m not sure if there’s really an issue with these hashtags, but delete them just in case. As for the photos that disappear, wait for 2 days and see if they re-appear.
Hey!
Thanks for your suggestions. I deleted the hashtags from the recent posts. Also, I am going to wait for 2 days I hope my photos re-appear 🙁 it’s really frustrating. I don’t know why…but Instagram has started behaving weirdly lately ????
All my pics were deleted and never recover. even my contacts so I think my whole account was erased, my user name is the same @pasp03 but i lost my motivation of re-do everything, I just lost the photos.
Jep, all my photo’s are gone 😀
I own an art account with my friend.We have created a separate email id and provided my mobile num too.But only her posts seem to be getting deleted. we dnt post anything that is against insta’s policies too.
About a week ago I noticed the last four months worth of posts had completely disappeared from my account. I’ve done everything I can think of to try and contact Instagram about this issue as I know I haven’t violated any rules or guidelines and have heard zero response. It is extremely infuriating and frustrating to have all those memories just completely lost and I must have reported the issue to them hundreds of times now in the app. I’m secretly hoping the pictures will just reappear one day as I’ve seen many people say their photos came back with time but it feels very unlikely.
Did your photos ever come back. The same thing just happened to me
Literally, I just deactivated my account yesterday for a few hours due of personal problems. When i reactivate, everything were gone! Like, im so pissed! I didnt do anything wrong. The hard work of taking pictures & maintain my feed organized were completely waste! Even my videos that had 100k above viewers were gone! ;( helpppp
Noooo 🙁 for some people the posts reappear after a couple of days. So I hope that they’ll come back for you too. May I ask why you deactivated your account? Did you have technical difficulty and thought that deactivating would help?
Did your photos come back? The exact same thing happened to me but I am still waiting, its been 5 days.
Hi, I have a private account which is mainly just artsy everyday photos, pictures of food, dogs, etc. I have a past life as a photographer and last night I got all nostalgic and posted some photos on my (very private, limited audience) story. Some of the photos contained nudity (i.e. topless women). I never received any warning about violating terms of service but I did notice that some of my stories weren’t being viewed (which suggested that people weren’t actually able to see them). I woke up this morning and my account has DISAPPEARED. I am getting a “User Not Found” message when I try to reset my password. I have sent Instagram multiple messages but from googling the issue it seems that no one ever hears back. I am astounded that Instagram would just delete my account without any warning or without any recourse. The last 3 years of my life are documented on that stupid account. It makes me so sad knowing that whole archive is lost. Is there any hope? Username is @instantfauxlaroid
ps. Don’t even get me started on Instagram’s sexism. So men’s nipples are totally fine but women’s nipples are such an extreme violation of “community standards” that it requires the deletion of someone’s entire account??
I created a new, public Instagram account about a week ago. I created it to post as part of a global creative project. I have posted one or two pictures or videos a day. I use no tools or apps. I use a few hashtags related to the creative project. I’ve never had a problem with my private account, which I’ve had for years. With this new account, I noticed my hashtags are linking but my posts don’t show up on the hashtag page under “recent” – not immediately after posting, and not since. Today I got a message asking me to confirm my email address. I did so. Then all but the most recent three of my posts disappeared. That means one video and about 6 or 7 photo posts — just gone. I’ve sent two messages to Instagram (one about the hashtag problem and one about the disappearing posts) and of course haven’t heard back. I turned on two factor authentication. Not feeling very hopeful.
P. S. I had tried to create one personal hashtag that led to an error screen, so perhaps that’s why this all started? I deleted that hashtag and stopped using it after realizing it wasn’t working.
one of my photos was posted some months ago, when I go to my account and click that photo, it comes up in bigger version just like other photos but only when I am on mobile app. But when I access instagram from laptop/ PC, and click that particular picture from my account, it says “Sorry, this page isn’t available.” https://uploads.disquscdn.com/images/041605fb974167474fd800aefdfd21581d63d1b103dbd70c45cc53fc8ad700a9.png
Today i lost some photos for no reason at all i had 117 now only 60 i tried all the steps but now all i can do is wait sadly, has this happened to anyone this year??
Many of my images have been uploading blank, especially when uploading a post with multiple photos.
I have also had photos disappear all of a sudden weeks after posting.
It keeps happening to me and it’s very frustrating!
I’ve unarchived these examples temporarily to show:
https://www.instagram.com/p/Bh3-z5eAPp7/?hl=en
https://www.instagram.com/p/BhosQDNAgu1/?hl=en
https://www.instagram.com/p/Bf1l28QFzfZ/?hl=en
Hi, Shelby. I have been having the same problem with posts with multiple photos! They are there at first, but then a few days or weeks later, some of the photos won’t load at all! Today, the first picture in on of those photos disappeared, so there’s a big blank where that photo was. Did you ever resolve your problems and, if so, how? Any advise you have would be greatly appreciated! Thanks!!
For some reason one of my photos is no longer loading, despite it being viewable for the last week. The post is still there but the image doesn’t work. How could I get this back please? https://instagram.com/p/Bh1tlMeHrdT6t4wzGP_Gg_RDLzEmIBz1gZX_ak0/
My account is completely gone. It disappeared overnight and I don’t know what happened or what to do. I never violated any terms. I’m so confused and sad 🙁
I’m so sorry this happened… Did your account reappear?
Half of my photos got deleted yesterday and I have been shadow banned. I contacted IG help multiple times explaining I am not spamming and still no luck. I am also not using any third party tools.
What I did was repost my hashtags for my posts so it would continually show up in the recent photos over and over again to get more exposure. I now realize that’s a big no no and will learn from it. But do you think IG will unban me or give me back my photos and videos they deleted?
Any help would be great.
Hi everyone!
Over 300 posts disappeared (or got deleted) after I was being prompted at a sudden to provide my phone verification.
Are my posts going to reappear on my account?
My IG handle is @artselect
Hello! So sorry this happened to your account. For some people the photos reappear after a couple of days (sometimes a few hours). You might have to wait to see if they reappear. I’m crossing my fingers for you.
Alexandra thank you so much for your answer. Nothing new on my account do far, all I have to do is wait and see if the posts will come back on my page.
I’d be glad if you could help me with a direct email contact to instagram. I really need my posts to be back. I’m an art influencer who owns one of the best art sharing accounts, and what is happening to me is really frustrating and make no sense how and why those posts disappeared.
Thanks Alexandra .
Did your photos end up coming back? The same thing just happened to me.
Hi, i was replying to my dm chat when i was forced to log out. Then i tried to log in and said that i deleted the account and when i try to log in again and learn more it said that i had violated term of services. I have no idea what to do. I contacted instagram support, no reply yet. Please help
So I hadn’t gotten on instagram in a few days I get on and everything is gone no photos no name nothing all it is is Instagram security account how do I er my stuff back? I still see everyone I follow but I don’t see my stuff I post? What happened?
I noticed some suspicious activity taking place on my account early in the morning. That is when I am asleep and I guess they make sure to log in at a time when I am sleeping. I have had several photos deleted and one was added, a post selling RayBan glasses. I was then blocked from logging in due to suspicious activity so I changed my password and added the two factor authorization. Still this morning it happened again, one of my photos is missing. This is getting creepier by the minute.
I have noticed a drastic decrease in my Instagram photos from the feed. It’s been done automatically.
How can I get my posts back?
All my photos have been deleted and never showed up.. Could not find an email to contact Instagram about this problem.. I remember that it was hacked a year ago and had to send a photo of me holding a piece of paper with my name on it. It was retrieved and no photos was deleted but then after a week or month (I can’t remember). The photos were all gone. So I’m trying to know if these photos could be retrieved back to my IG gallery.
same with me!!! anyone else can help?
Just happened to me… I can’t find any info about this on there website.
Hi, I was trying to re-attach my Preview account to my instagram this morning and it kept giving me the warning saying my session has expired. When I opened my instagram, all my photos and highlights have been deleted except for 3 random ones and one highlight. 3 hours later and nothing has changed. The photos are still gone. Are there any other ways to try to recover these? It won’t let me deactivate my account either saying I can only do it once a week but I’ve never tried to deactivate it!
This is so strange. Are you getting this message “session has expired” on Instagram or in Preview?
Yes!! I am on Preview…i restored my phone and the same Insta stuff happened to me…I thought I was losing it because no one else was talking about it haha. Did your accounts recover? Mine still hasn’t. I called Apple and they said they’d help me with it tomorrow (and Insta is nowhere to be found).
Alexandra, what can I do to get my photos and highlights back?
Same! 5 days ago. Now I have 128 pics from 132 and all highlights. My photos have links, I can comment, people can like but I can’t see them.
About 30 of my Instagram posts vanished today… About 1.5 month of content. SO frustrating. I contacted Instagram through their “report an issue” portal, but have not heard back. I still see the posts in my linked.in bio gallery, but the posts on my feed are gone…
Any recent issues with this?
It looks like a lot of people are having this issue at the moment. Not sure what’s going on. Have you been doing anything differently lately? For example, did you switched to a business profile, logged out of your Instagram account, or changed the hashtags you are using?
I switched from business back to personal and then it happened
Also, I cannot use the Preview app at all. It keeps giving me the “session expired” warning and logging me out so I can’t even restart my feed. Doesn’t look like people in the past got their feeds back after this happened. Is there another app like Preview that isn’t going to ruin everything we’ve worked for?
Send us an email at [email protected] and we will help you out. It looks like it could be a new issue with Instagram login system (Preview doesn’t have any control over the Instagram login system because it is against Instagram’s Policy). Please also send us a screenshot of the message “session expired” so we can see what’s going on.
Yesterday I get verification code and I did it. All my posts and highlights disappeared from my profile. Now I have only 3 posts from something like 132 and random highlights. I send two messages in their app and I’m waiting. I hope I get all my pics back 🙁
Exactly the same has happened to me today… 5 posts remain and around 200 have been deleted by instagram. I have sent messages to instagram… but they have never replied when I have previously reported problems. Very annoyed.
This just happened to me to!
It happened to me too a few hours ago. 🙁 I worked hard curating those photos!
Did you do anything different? Like did you switch from a personal to business profile? Or logged out and logged back in? We’re trying to understand what could have triggered this.
I’m on a business profile. And what’s weird is that the remaining 4 photos in my feed are all posted in September 2016.
Same happened to me yesterday, I was asked to verify my number. After I put it, I go to my profile page, all my photos, stories, are gone… Now It has been more than 24hs and I have 0 photos. Everybody got their pictures back after a few days ?
Hi! This happened to me yesterday. Were you able to get everything back?
Yes It came back after 72hs. I sent several messages to Instagram support. Besides that, It all came back without me having to do anything.
Oh good!
Do you remember if you were also shadow banned?
I did that! I switched to business profile 2 days ago, and then last night I’ve been asked my phone number to verify my account, finally I did it after asking the code for maybe 3 times. And voila, my feeds and stories are gone 🙁 What should I do? I wanna cry 🙁
It seems like Instagram is ignoring everyone who is having this problem. People say they haven’t answered them about it, neither have they answered me. They also don’t address this problem on there help pages.
I logged out then logged in again, I switch to personal account back, but nothing good happened 🙁
But when I requested the backup data download, I got all my pictures same as everything I’ve posted before. But there is no way to restore the backup into instagram 🙁
I just lost all the content 3 days ago – 0 posts left and i’m encouraged to share my first photo! I had a phone verification request which i didn’t fill in and in a few hours everything was gone. @thepreviewapp:disqus please let us know if there is any solution to this, Instagram support are really NOT doing anything!
OOOOO, the content it’s back! Does this thread work like a tooth fairy?
Thank you! 🙂
PS: in the meantime i was trying to recover the photos from https://vibbi.com/instaport/ – it didn’t work, but they are BACK on the account! yey!
i lost 380 posts. i got most of them back as of yesterday, about 330.
50 are missing, but i will take what i can get.
Now I have 128 pics from 132 and all highlights. I see 4 photos, which disappeared in my notifications, I can comment, people can like, but on my profile I can’t see them. How can I have all pics back? I think they may be hidden. What should I do?
@Alexandra 5 days ago all my pics and highlights disappeared from my profile. After 5 minutes I had one highlight and 3 posts. On Friday all highlights and 128 pics from 132 came back. I see 4 disappeared photos in my notifications, I can click on links to my hidden photos, people can like or comment. I marked my boyfriend on my hidden photo and we can see it on his profile, but not on mine. Can you do something to help me? I wrote many messages and I “reported problem” in their app, but I still have not all of my posts. It’s very important for me, so let me know what should I do to get my photos back.
Same here. I didn’t loose much, but that may help to understand what happened. Had my account sitting empty as personal account for a couple of years. Switched to business and started posting on Sun Sep 2nd. Prompted to add phone # on Thu 5th. Afterwards 8/13 posts lost, hashtags not working. Reported issue via app and FB. Some posts came back Sunday. Posts with multiple images remain lost, hashtags still out of order.
Did this ever get resolved when it happened before? Was it a hack when it happened before? Shall I just scrap my account and start over?
Afte 3 days I got all of my photos back! 😀
Me too! Lols
Around 143 post have deleted from my instgrIns today. Please help me
Hi did you get it back?
same! From 40++ post now I left 4 posts, how to get back the photo?
I did that! I switched to business profile 2 days ago, and then last night I’ve been asked my phone number to verify my account, finally I did it after asking the code for maybe 3 times. And voila, my feeds and stories are gone 🙁 What should I do? I wanna cry 🙁
I logged out then logged in again, I switch to personal account back, but nothing good happened 🙁
Me too… verified code and 87 posts are gone! Have sent 6 ‘report a problem’ messages through the app and put a message in my feed that my content has disappeared… If there are quite a few of us let’s hope it’s on their radar… whoever ‘they’ are?!
did you get your pictures back ?
Yes. 48 hours later it went back to how it was. No message from Instagram or explanation. How about you?
My instagram did the same this morning around 10 am and no not yet .. it’s annoying hopefully I do
Did you ever get them back?
all the posts of my account got deleted after asking for phone verification, its been around 6 hrs i even tried to log in again but nothing is happening..and the “report a problem” is not happening. can anyone help me retrieve my posts
the exact same thing just happened to me about 3 hours ago, and i tried calling support, but i didn’t get any response
Today, i woke up to find that instagram was asking to revalidate my phone number, so when i did, the app restarted and i discovered that over 2400 posts were deleted from my account without a single trace, and only 46 photos remain. The posts seem to have been deleted at random, because the ones left over are from may and november 2017, even though i have been consistently posting since december 2016. I am extremely saddened as i used this account as a personal photo journal of sorts and now the photos are all gone. I truly hope that my photos will appear in some hours/days time. Wish me luck!!
Hello,
I am so sorry to hear. I am experiencing the same thing now.
Were you able to get it back? I hope you did.
Instagram asked to verify my phone # I did and followed through with the verification code they texted. Suddenly Instagram deleted all but 3 of our posts/photos and all our stories/highlights. I own a toy store and use it often/daily to communicate with our customer base. We had hundreds of photos and posts. We can only hope this is just a glitch and our business account will be recovered. Reported the problem twice and received no response. If Instagram does not fix this we’ll have to reconsider using them in the future. So much time and effort creating these amazing accounts and in a split second they’re gone. They need to address it even through a general statement, since they are “unable” to respond to every problem reported. Feeling unimpressed!
me too. it was after i enterend my phone#, received the athurozation code by text, then relogged in. all but one post was gone.
i had 381 IG posts. now i have 1
now what?
This happened to me yesterday after they asked me to provide my phone number. Most photos disappeared.. I reported the issues but still got no answer of it. Then I wrote to [email protected]. They told me that they no longer support this channel and I should find the answer on http://help.instagram.com… I didn’t find any solutions on this site to my problem either…Til now no photos have reappeared. Some of my follower unfollowed me because they think I’ve been hacked or something like that…Plus my photos didn’t get likes as it used to… It’s so annoying, what if this isn’t the last time and photos are gone again…
I have a cust account wiped out completely.
only last 2 pics still there. api token also broken. profile pic also broken link.
any updates here?
yesterday i reactivate my insta account. And all the posts have been disappear itself only. And yet not they appeared to my proflie. what should i do now.
Have your photos returned? The exact same thing happened to me. Its been 5 days now and nothing has returned.
hi, I disabled my account for a day and after logging back in, all of my photos disappeared. I’ve been trying to report a problem to instagram for 5 days but haven’t had any responses back yet. If anyone had the same problem, can you tell me how to fix this and have all my photos back? Thank you.
Hey! The exact same thing happen to me. Today is the 5th day and nothing has returned. I keep reporting this issue. All my photos and highlights are missing. Have your photos come back?
All my pictures gone from my account and it’s 2018. Have sent numerous ” report a problem” to no replies.
Terrible customer service
Hello! Someone told us yesterday that Instagram replied to him and that they are working on it to fix it. Hopefully your posts will be back soon!
No one has contacted me via instagran or email. That person you talked to seems to be telling lies.
Same here.
Lost posts and only my existing followers see new posts after being prompted to add phone#.
Reported to IG through app and facebook – no response, but yesterday some of my posts came back. The ones featuring multiple images are still gone. My hashtags (on old and new posts) still don’t work.
Did other people ever get all their posts and full control back when this happened before? Maybe it’s best to scrap the old account and start a new one? Any tips? Thanks in advance!
On Sept 7, 2018 almost 60 of my Instagram posts vanished. Everything between July 20-September 5th just went away, as well as a handful of posts from other months. I post 93% of my daily posts manually and schedule only a small handful with Later.com. I changed my PW, logged out and back in again and contacted support through the app. A friend connected me with an acquaintance who works for Instagram and 4 days later, most of my posts returned. 16 are still missing and it’s left me feeling like I can’t trust IG because it seems unstable. Thank you for this article – I have been looking for support or solutions. If I knew what caused my photos to disappear, I’d do things differently but I can’t see a commonality between the photos that are still missing.
My profile photo has been disappearing. It’s not a copyright on anything, I designed it myself and have had it for the last year. Just wanted to add that to the list of possibly related glitches. – @whereyouarenews
Hi
Just happened to my business account @fajarmotorprk. Somehow my username, email, and phone number were suddenly inactive. Cannot use them to reset password or login .
I Was tried the same steps but nothing work. The help center is confusing and not helpful
Any idea ?
Hi, i had homecoming last night and i decided tl post photos and about 30 minutes later all of my posts where deleted its been 8 hours and i still dont have them back what do i do??
Hello! Wait 2 days. People seem to say that after 2 days their posts come back. Be careful next time you post on Instagram – try not to post to many posts all at once. Instagram might think you’re a bot.
Some hours ago, instagram deleted 51 of my 116 posts on my fan account, I don’t know why, but some hours before I had to verify my Instagram account with a verification code and I did it. Will I get my posts back?
I’m still loosing pics. Dont know what to do now…
Also, I follow people that I’ve not have choosen to follow. Happens every our now…
Hi has anyone had any luck contacting instagram or have his photos back on their profile?
I was logged out of instagram and when I logged back in half of my photos disappeared, and It’s been a couple of hours and nothing has changed, can anyone help?
Help I can’t do anything and I’m so PISSED off. It’s been three days and I still can’t login to my account. I could login to one account because my Facebook is linked to it but I’m losing followers and I’m not getting any likes, also I can’t save anything if I change something from the caption. Back to the other account, whenever I try to login it keeps saying that my request isn’t available and whenever I try to send myself a link to my email it keeps saying that no user is found. Whenever I search up my username it doesn’t appear. Can somebody tell me what is happening? Am I shadowbanned or is my Instagram just broken??
I have lost all my contacts, videos & pictures? The app updated, I logged back on an it was blank, wtf?? I have sent a text via the app Help. Absolute joke
I too had this problem, I Temporarily disabled my account last month, but when i tried to reactivate my account yesterday via (facebook login), everything was wiped out.
My pics,my followers ,my pages,my saved videos,my chats everything!!
I contacted instagram but no help.I uninstalled installed again, but that too was of no help.
I tried the methods as described above,but none help me.
Can anyone help me with this issue, i read many articles and all articles are only related to the disappearing of images, but in my case everything has disappeared, as if it has being reset back to a new account.
Please if anyone have any idea regarding this, i will be happy to hear your response.
The same thing happened to me whilst Instagram prompt me to verify my phone number.
As I did, it deleted some of my highlighter stories and also
400+ photos from my feed without alarming me.
At first i thought it was a hack but it didn’t touch my followers but only my posts #…deleting quiet randomly. but the most of 2018 are gone.
I’m a social media influencer @jessofmed and this means a lot to me. ive work on it and I’ve future projects to do. 🙁 what do I need to do?
I have the two factor authentication on and as well as deleted any third parties if associated.
Hi! I read your comment about Instagram deleting your posts and stories on previewapp form. This happened to me yesterday, over 140 post were deleted and around a dozen instastories were as well! How long did it take for Instagram to restore your photos, videos?
Sadly i lost one photo on instagram. And it happened to be the last photo i uploaded, which appeared on the very top left of instagram page. I dont know when the exact time the photo gone. Because there is only one photo!! I dont even realized it until now. It’s really weird. I really want the photo back, because it’s about the moment, the time i posted it. That the pic of me and my son on the great wall of china.
The recent pics of my account i.e. @_notyourgoal_ has been delated and this is happening with me 2nd time….I didn’t get my previoused pics back…which was happen 2 months ago<<>spoiler>
Please please please return my pics back ?? my I’d is @_notyourgoal_ my rect 2 pics and many of musically are removed from my account…
I started a new ig account (it is my 3rd active account) a few days ago. I have had no issues posting 4 pictures over the course of 2 days. Now, all of a sudden, when I upload a picture it will post to my feed but not show up on my page. And when I refresh my feed, it disappears like I never uploaded anything. I have no issues uploading to my other 2 accounts. Anyone know what is going on with my new account?
I’m running a page in Instagram. suddenly when I’m publishing a post it automatically deleting after publish. I have tried many times as the result is same. But I’m getting comments & likes for previous posts. & pic is uploading in story too. Now what may be the Issue for my account. Can anybody say….
Hello! If your photo is being deleted as soon as you publish on Instagram, then check 3 things:
– Check if your caption is too long
– Check if you have written the same hashtag twice
– Check if you have written the same username twice in the caption
Sometimes Instagram deletes a post automatically as soon as you publish when you do one of these things.
I’m posting the pic without caption. & I have checked all.
I deactivated my account for barely a week and logged in today to realise at least 2 of my posts are missing. Is there any way they could be restored or should I contact Instgram ?
Wait for one or 2 days. For some people the photos reappear after a while. If they don’t reappear, you can contact Instagram.
did you get your post back same thing happened to me
It just happened again ! 2 days ago I’ve got nearly 200 posts and a lot of stories deleted (not archived). I’ve contacted Instagram both through the in app service and twitter but still no news and my posts are still missing. Is anyone else in this situation recently ?
Me too! My account lost 40 posts.. It’s like 90% of my feed.
It’s happening to other Instagrammers as well 🙁 I hope we can recover our posts soon! But I’m sure we won’t receive any explanation from their side
ME TOO!! Everything went away – Tons of my posts and my IGTV videos too! :'(
This happened to me yesterday! Over a 140 posted deleted and dozen of instastories! Leaving 21 post, and a couple of my instastories ?
Hello everyone, a similar situation happened to me yesterday. After I posted a photo on Instagram I was asked to reconnect my phone number, and the next thing I know I look at my Instagram and over 140 post were deleted, and a bunch of instastories as well. I changed my password ASAP and did the two login factor option, and it stopped. I only have 21 post left and some stories.. the order that my post were deleted in was super random. It kept post from a few years ago and couple current ones. Nothing else has changed; info, email, and etc.. it stayed the same. It’s been almost 24 hrs and Instagram hasn’t fixed this problem, or contacted me. This really effects me because I’m a blogger/influencer.. and it’s my full time job!
I read a lot of your posts and I’m hoping everything comes back in 48hrs Max.
I recently realised my pictures have vanished, few of them, please help me retrieve them. This is a scary situation
One of my photos dissapeared recently and it’s my most liked one that I posted a month ago, it’s of one of my best friends and I loved it so much, I’m for real freaking out how to get it back
3 of my pictures disappeared this morning when I just reactivated
my ig account. I know I didnt delete them when I temporarily disabled my acc. How do I retrieve the old post back?! I have already reported this problem on instagram but they give no sign of replying back. What should I do? ??
My last two posts have disappeared and still not showing back .. What should i do. Please help
@yuvikaaaaaa on Instagram
My old work’s IG strangely was linked back to my FB when it had been disconnected before when I stopped working for them. Instead my personal IG account has now vanished.
Tried contacting FB to no avail. Instagram is not helping either. Help anyone?
I have lots to many photos. That was my memories. Please help me out to sort this issue
My account has been disabled .
I have attached the screenshot of the error that I receive when I try restoring my account. https://uploads.disquscdn.com/images/5ee6eb88952c45d368a81993a6f5468a2b66172e514fbd4e94310b6da97604ef.jpg
My Instagram account has been deactivated for no reason. It has vanished. This is the 2nd time this year. I feel bereft. I have lost all my photos. Devastated. I haven’t been able to get either accoubt back. I only post pretty pictures and nothing that could be considered violation. Why is it happening? I cant find anyway to recover it. So frustrating.
Hi everyone, this morning my pictures were still there on my account and I now see that 65 pictures have got deleted.. I am beyond devastated.. the same thing happened back in 2015 and I never got anything back.. if anyone has any advise please help